PSBD QUESTION AND ANSWER

What do you do when fire breaks out at your jobsite?

• First of all, ask people around there to calm down, do not make them rush in agony and fear.
• Be patient, and find the cause, nature and size of fire.
• Do not allow people go near the fire.
• Use fire extinguisher, if fire is small and its nature matches with the type of the extinguisher available there.
• If fire is big, immediately contact control room and ask for assistance.

How do you face emergencies like robbery, natural disaster, terrorist attack, etc.?

 In case of such emergencies, you have to follow assignment instruction. Assignment Instruction is a procedural code which your Security Organization apply you to follow.
 

• Ask people at the place to calm down.
• Contact control room to ask for next course of action.
• If instructed by Assignment Instruction, you can contact emergency numbers like police, fire brigade, ambulance, etc.

What is shoplifting?

Shoplifting is a kind of stealing which normally happens in Supermarkets, Shopping malls, etc. A Visitor hides a good or keeps it in a way to take it without paying, which is call shoplifting.

What is first Aid Box?

It is the first Aid Box in which the equipments used to give first aid (Scissor, cotton, bandage, antiseptic, handyplast, etc.) are kept.

What is First Aid?

It is normal treatment given to a person immediately at the spot of incident before taking to hospital.

What is CCTV Camera?

• It is an equipment/system used by Security Guards to watch various places of the jobsite at once.
• Its full form is Closed Circuit Telivision.
• We can watch visuals of various places having CCTV Cameras planted there in a screen at once.
• We can even replay and save the visuals for future use as per requirement.

How do you perform in main door/ access point of a place?

• Encourage visitors to be in line/queue if there are too many visitors.
• Ask one by one for permission to search body.
• Then take visitor record to in log book with visitors name, address, octact no. purpose of visit.

What if a Visitor does not allow searching his/her body?

• Politely tell the visitors that you have to search his/her body before allowing him/her go on.
• If he/she still refuses, tell him/her, 'sorry, I cannot let you go beyond this place.'

What if you find a weapon or an illegal item in the visitor's pocket?

• Tell the visitors politely, but firmly, 'Sorry, you are not allowed to visit beyond this place.'
• If he/she insists or threatens you, tell him/her about the rule that does not allow him/her to go inside with a weapon.
• Immediately inform the control room if the visitor ignores your effort to convince.
• If the person is likely to harm you, ask control room for assistance.
• Note about this event in your notebook.

How do you deal with and unknown Vistors?

• Before he/she passes by, you will go near and ask, Excuse me Sir/Ma'am, How can I help you?
• After the visitors tells about the reason of coming, ask him/her for permission to search the body.If no any wanted thing found while checking body, take his/her complete information in log book.
• Show him/her the way to go to the desired location.

How to prepare a report in your notebook?

During your duty, preparing report of a happening/ event/ accident is a very important task. You need to follow the below procedure to prepare a note/ report:

• First, write date and time of the event.
• Write the location of the spot where this event has happend.
• Describe what happened, nature of the happening, and damage occured.
• Write about the people involved, or their appearance and activities.
• Write about your reporting to Security In-charge/Control Room an the instruction you received from them.
• write you what did thereafter.

What will you do if you see a suspicious person, or and activity while patrolling?

• You will immediately contact to control Room.
• Then you will inform about the place, the person, his apperance, facial expression, type of gun, and what he is doing and where he is going. Note down about the person, time and place in your notebook.
• You will wait for any order from control room to you, and keep watching the behavior and activities of the person. Write about your conversation with control room in your notebook.
• If the person is likely to harm you, ask control room for assistance.

What are the qualities of a professional Guard?

• Neat and clean
• Smart looking and having attractive personality
• Well dressed
• Firm and erect 
• Polite, but straight
• Punctual to their duty and orders by supervisors

What is Patrolling?

Patrolling means moving around the area you are guarding and check if any unwanted thing is happening there.

What are the 3 things a Guard shorld protect?

1st. People:
They can be different kind of people depending upon the place your are guarding. The can be: 
a. Staffs and visitors, if you guarding an office.
b. Workers, if it is factory.
c. Customers, buyers and salesmen, if it is shopping mall.
d. Students, teachers and staffs if you are at school.

2nd. Property:
Buildings, Vehicles, furniture, machineries,  equipments, ornaments, cash, etc.

3rd. Information:
Things in which information, records, data are kept (book, file, paper, CD/DVD, hard disk, computer, memory card, etc.).

What is a Security Guard?

A Security Guard (also called a Guard) is a person who is responsible for giving protection to people, property and information of a place and making smooth and peaceful environment there to live and work.

How many types of Security?

There are two types of Security:
A. Public Security:
The security provide by Police and Army is called Public Security.
B. Private Security: 
Private security is the security provided by Security Guards for their client like a person, a residence (home), office, factory warehouse, hospital, hotel, bank, shopping mall, etc.

What is Security?

Security means protection against physical harm, theft, robbery, harassment, natural disaster, and any kind of man-made nuisance, and creation of an environment under which somebody or a system can work freely and peacefully.

Security Guard Question and Answer?

1. What is Security Guard?
Security means to protect the company as well as individual assets, wealth etc, from any risk or danger.
2. What is the responsibility of Security Guard?
The responsibility of Security Guard is to protect people their property or Assets and the company.
3. What do you mean by Fire?
Fire is reaction between fuel heat and oxygen.
4. How many types of fire there are?
There are 4 types of fire. They are as follows:
1. Fuel Fire
2. Gas Fire
3. Wooden Fire.
4. Electric Food.
How do we control the fire?
First of all, I will use fire extinguisher to reducer fire. If not possible then I will inform my Supervisor. 
5. Incase of emergency case/situation what would be your steps?
1. Informs about the emergency siren.
2. Give the emergency siren.
3. Use fire extinguisher (ABC Powder)
4. Call the security force, fire man and police.
 

Duties of a Security Guard

A security guard's role is to protect and monitor property, people and merchandise. They work in many venues such as at sporting events, in malls, in stores and where many people travel through, such as airports and office buildings. They are not police officers, and in many states they break the law if they appear to be acting as one.

1. Stand guard

   • One of the major roles a security guard plays is just to be present. A security guard at an entryway, roaming a mall corridor or riding an elevator represents safety and security. With a security guard present, it is less likely that theft, trespassing or property damage will occur. Security guards are typically asked to greet passers-by, to be friendly to people who need directions and to hold doors open for those in need of assistance.
     

   During an incident

   • During an incident, such as a theft or an accident, a security guard needs to keep his cool so he can clearly see and hear what's happening. He can add to witness testimony when police officers arrive. Security guards are not required to physically stop a theft or intervene in a dispute in a way that puts them in danger. Instead, a guard should immediately report the incident to authorities. In some cases, a security guard may be asked to testify in court during a criminal or civil hearing.
     
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   Assist in First Aid

   • Security guards sometimes are asked to assist with first aid. If a person slips and falls, chokes or is having respiratory problems, a security guard may be asked to help the individual with minor first-aid techniques. The role may require the security guard to know CPR or simple first aid. Someone who is attempting to get a job as a security guard would benefit from first-aid training.
     

   Administrative duties

   • A security guard may be asked to write reports, keep track of incidents and oversee other security guards. More experienced security guards are typically asked to perform these tasks, but on occasion, someone new to the role may be asked to do the same. These duties result in more responsibility and, in some cases, more income for the security guard.
     

   Armored car and gaming

   • Security guards may work for armored car companies or casinos. These roles are different than those in other parts of the security industry. A security guard who works for an armored car company is assigned to transport and protect money and valuables. This job sometimes requires the guard to carry a weapon and drive a large vehicle. Many armored guards work in teams with one person handling the money or valuables and the other monitoring the surroundings. A security guard who works in a casino may be responsible for helping spot cheaters.
     

Job Duties and Tasks for: "Security Guard"

1) Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

2) Answer alarms and investigate disturbances.

3) Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

4) Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

5) Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

6) Circulate among visitors, patrons, and employees to preserve order and protect property.

What are the duties of Security Guard?

The following are the main dueites of a security guard; Security guards should remain visible as a deterrent to criminals, they must remain alert to watch for abnormal activity or hear any unusual sounds and they are required to record events. Security guards are also required to check visitors' badges and access allowance, and they should have access to a phone or radio so as to report suspicious activity or crimes in progress.

What are a Security Guard's Duties?

Closely monitoring their assigned location, be it static or patrolled, allows security guards to spot suspicious behavior and prevent problems, including illegal activity. Security

What is the duties of a security guard in a hospital?

to ensure safety and protection of stakeholders and property of a hospital.

How to Become a Security Guard?

To become a security guard you often need only apply for the job. Many places don't require experience. You will need a clean criminal record and need to be in good physical shape.

What are the duties of a security guard?

OK then. A security guard in retail is there to prevent losses due to shoplifting, and not to correct pricing mistakes. When a customer presents themself at the cashier with merchandise

What is Firefighting?

Firefighting is the act of extinguishing fires. A firefighter fights fires to prevent loss of life, and/or destruction of property and the environment. Firefighting is a highly technical skill that requires professionals who have spent years training in both general firefighting techniques and specialized areas of expertise.

 Firefighters' goals are to save lives, property and the environment. A fire can rapidly spread and endanger many lives; however, with modern firefighting techniques, catastrophe is usually, but not always, avoided. To prevent fires from starting, a firefighter's duties can include public education about fire safety and conducting fire inspections of locations for their adherence to local fire codes.

Security Guard

A security officer (or security guard) is a person who is paid to protect property, assets, or people. Security guards are usually privately and formally employed civilian personnel. Security officers are generally uniformed and act to protect property by maintaining a high visibility presence to deter illegal and inappropriate actions, observing (either directly, through patrols, or by watching alarm systems or video cameras) for signs of crime, fire or disorder; then taking action and reporting any incidents to their client and emergency services as appropriate.

Many security firms and proprietary security departments practice the "detect, deter, observe and report" methodology. Security officers are not required to make arrests, but have the authority to make a citizen's arrest, or otherwise act as an agent of law enforcement, for example, at the request of a police officer or sheriff.
A private security officer's primary duty is the prevention and deterrence of crime. Security personnel enforce company rules and can act to protect lives and property, and they often have a contractual obligation to provide these actions. In addition to basic deterrence, security officers are often trained to perform specialized tasks such as arrest and control (including handcuffing and restraints), operate emergency equipment, perform first aid, CPR, take accurate notes, write detailed reports, and perform other tasks as required by the client they are serving.

 Security personnel may also perform access control at building entrances and vehicle gates; meaning, they ensure that employees and visitors display proper passes or identification before entering the facility. Security officers are often called upon to respond to minor emergencies (lost persons, lockouts, dead vehicle batteries, etc.) and to assist in serious emergencies by guiding emergency responders to the scene of the incident, helping to redirect foot traffic to safe locations, and by documenting what happened on an incident report.

Types of security personnel and companies

A security guard protecting the entrance to an apartment building, and managing the parking of cars in Haikou, Hainan Province, China.

Security personnel are classified as either of the following:

• "In-house" or "proprietary" (i.e. employed by the same company or organization they protect, such as a mall, theme park, or casino); formerly often called works police or security police in the United Kingdom.
• "Security supervisor", meets with clients and employees as necessary to ensure client and employee satisfaction.^[5]
• "Scheduler", Security Officer assignment and strategic scheduling resulting in client satisfaction, employee retention and cost maintained within District financial plans.^[6]
• "Human Resources Manager", effective delivery of human resources services such as employment, employee/labor relations, compensation, benefits administration, training and development, workers’ compensation, and audit compliance. Maintains and implements corporate policies and programs related to employment.^[7]
• "Client Service Manager", promotes financial growth for the District by ensuring client retention, Security Officer retention, and support for the development of new business.^[8]
• "Client Service Supervisor", provides security services for designated clients resulting in customer satisfaction, Security Officer retention, and financial growth for the District. Provides service in a large and complex area.^[9]
• "Contract", working for a private security company which protects many locations.
• "Public Security", a person employed or appointed as an (usually armed) security officer by a government or government agency.
• "Private Police Officers", or "Special Police".
• "Private Patrol Officers", vehicle patrol officers that protect multiple client premises.
• "Parapolice", aggressive firms that routinely engage in criminal investigation and arrest.^[10]

Industry terms for security personnel include: security guard, security officer, security agent, safety patrol, private police, company police, security enforcement officer, and public safety. Terms for specialized jobs include bouncer, bodyguards, executive protection agent, loss prevention, alarm responder, hospital security officer, mall security officer, crime prevention officer, patrolman, private patrol officer, and private patrol operator.

Cash in transit van with a crew of security guards in Guangzhou, China

State and local governments sometimes regulate the use of these terms by law—for example, certain words and phrases that "give an impression that he or she is connected in any way with the federal government, a state government, or any political subdivision of a state government" are forbidden for use by California security licensees by Business and Professions Code Section 7582.26. So the terms "private homicide police" or "special agent" would be unlawful for a security licensee to use in California. Similarly, in Canada, various acts^[11][12] specifically prohibits private security personnel from using the terms Probation Officer, law enforcement, police, or police officer.
Alberta and Ontario prohibit the use of the term Security Officer, which has been in widespread use in the United States for many decades. Recent changes to the act have also introduced restrictions on uniform and vehicle colours and markings to make private security personnel clearly distinctive from police personnel. Some sources feel that some of these restrictions are put in place to satisfy the Canadian Police Association.^[13]
There is a marked difference between persons performing the duties historically associated with watchmen and persons who take a more active role in protecting persons and property. The former, often called "guards", are taught the mantra "observe and report", are minimally trained, and not expected to deal with the public or confront criminals.
The latter are often highly trained, sometimes armed depending on contracts agreed upon with clientele, and are more likely to interact with the general public and to confront the criminal element. These employees tend to take pride in the title "Security Officer" or "Protection Officer" and disdain the label of "guard".
Security jobs vary in pay and duties. There is sometimes little relationship between duties performed and compensation, for example some mall "security officers" who are exposed to serious risks earn less per hour than "industrial security guards" who have less training and responsibility.^[14] However, there are now more positions in the security role that separate not just the titles, but the job itself. The roles have progressed and so have the areas for which security people are needed.
The term "agent" can be confusing in the security industry because it can describe a civil legal relationship between an employee and their employer or contractor ("agent of the owner" in California PC 602), and also can describe a person in government service ("Special Agent Jones of the Federal Bureau of Investigation".) The title "agent" can be confused with bail enforcement agents, also known as "bounty hunters", who are sometimes regulated by the same agencies which regulate private security. The term "agent" is also used in other industries, such as banking agents, loan agents and real estate agents.
Security agents are often employed in loss prevention and personal or executive protection (bodyguards) roles. They typically work in plainclothes (without a uniform), and are usually highly trained to act lawfully in direct defense of life or property.
Security personnel are essentially private citizens, and therefore are bound by the same laws and regulations as the citizenry they are contracted to serve, and therefore are not allowed to represent themselves as law enforcement under penalty of law.

 A security guard/officer is an individual employed by a contract security company or a proprietary security organization to protect persons and/or property from criminal activities. If an individual maintains an armed guard registration it is not necessary to also be registered as an "unarmed" guard.